Legal · Account

Billing, Refunds, and Cancellation

Rules for paid Finkkle plans, subscriptions, payment processing, and account changes.

Effective August 13, 2026

Plans and charges

Finkkle may offer paid plans for Search, Igno, Finkkle One, APIs, models, storage, usage, or other services. Prices, limits, taxes, currency, cycle, and features are shown at checkout or on the applicable pricing page.

Payment processing

Payments may be handled by Razorpay or another provider shown at checkout. Finkkle receives payment and subscription status needed to activate plans, prevent fraud, support users, reconcile orders, and meet accounting or tax duties. Payment credentials are handled according to the processor’s systems and policies.

Renewal and cancellation

Unless checkout says otherwise, recurring plans renew until cancelled. Cancel before the next renewal to avoid the next charge. Cancellation stops future renewals; it does not automatically erase an account, invoices, legally required records, or another user’s workspace data.

Refunds and disputes

Refund eligibility depends on the plan, purchase terms, applicable law, and payment process. Contact [email protected] with the account email, order reference, and reason. Never send full card numbers or secrets.

After a plan change

Downgrading or cancelling can reduce access to paid features, quotas, storage, models, APIs, or automation capacity. Account deletion is separate; use the account deletion page.

See the Terms of Service and Privacy Policy.